Meet Debbie
Debbie Delves ("DD") is the poster child for optimisation! Not only does her practice deliver world-class treatments, but she operates the business element like a ninja!
Who: Debbie Delves
What: Dulwich Podiatry Ltd
Where: Dulwich
When: Took over the practice in 1995
Why: I wanted to do something in the medical profession but being able to have the balance of juggling both a career and a family was really important to me. So I looked into paramedical professions and after visiting a careers talk, this led me into Podiatry. I was actually eight months pregnant when I took over the practice, but it allowed me to juggle my work life with family so it ticked many of the boxes that I was looking for.
The Problem:
The Solution:
I knew I needed guidance. I had brought in a new team but didn’t know what the next steps were and at the time, I didn’t know who to turn to. I knew of the Hive previously and within weeks of joining we hit COVID, which gave us the time to fast-track the learnings and implement lots of positive changes.
It allowed for a fresh start and provided a new team culture from day one, through regular team meetings and half-day team days, I was able to bring the new team on board with me.
The Outcome:
The Future:
Outside the Practice:
Debbie was able to fix her culture to give her the opportunity to step away from the practice and spend more time getting snuggly cuddles with her little granddaughter; so what’s there to argue with there : )
Super work Debbie – you and your team are superstars!
Keep being awesome,
Katie & The HIVE Team
