Meet Our Team
Troy Parsons
Founding Director & owner of the
world-class practice, Optimise Health
As a Podiatrist, allied health centre owner and business mentor, Troy Parsons is driven by helping people reach their potential.
As Managing Director at “Optimise Health” in Toowoomba QLD, it is Troy’s incredible vision, passion and drive that has seen the business flourish to be the world-class practice it is today, filled with the skills and technology to improve the lives of their patients.
He enjoys mentoring his team to develop as practitioners and continuously improve the patient experience in the clinic. As a mentor with The HIVE, Troy is highly regarded as an inspirational speaker and business coach who helps transform private practitioners into successful business owners.
Jono Heath
Founder & Director
Jono Heath is one of the founding directors of The HIVE and has presented business training workshops and webinars to thousands of private practice owners and believes passionately in helping people find the “why” in what they do, in both their business and personal life.
He has a particular interest in how to communicate the benefits of excellent healthcare.
Blake Sergeant
UK Director & Business Coach
Blake leads the team in the UK and has worked with thousands of private healthcare practices since The HIVE came to the UK in 2015.
With a long list of coaching qualifications including a diploma from Cambridge University, Blake is not only highly qualified but has a list of clients success stories so long that it would make any practice owner want to join The HIVE to learn from and be guided by him.
His mission is to help people to live their potential. He believes that building an extraordinary practice leads to living an extraordinary life and that’s what drives his desire to help the unsung champions who work in healthcare.
Debbie Delves
Coach & Practice Owner
Debbie is a former chair of the Royal College of Podiatry and has huge experience as a highly successful private practice business owner. Debbie brings her expertise to our coaching culture by helping fellow health practitioners who are facing the same challenges she once encountered first hand.
Debbie brings a very rare combination as not only a highly successful practice owner but also an expert coach. If you’re lucky enough to work with her, open your ears, grab a pen and prepare to be blown away with specific and proven knowledge of how to improve your practice.
Brian Fitzpatrick
High Performance Coach
Brian began his journey as a personal development educator over 30 years ago when he started working with young people with disabilities. It was a great foundation for developing a sense of tolerance and being able to value the difference in others. As principal coach at his private consulting business, Headspace, Brian assists businesses in a variety of industries and government departments to develop sustainable communication and relationship frameworks to enhance end enrich the client experience.
He also works with national teams, state sports academies and professional sporting organisations, including the Kookaburras … the Australian men’s hockey team.
At The HIVE, Brian works with practice owners and their teams to develop a culture of high-performance and improve their “soft skills”.
Nadine Abbott
Operations Manager
Nadine is a former client who showed such passion and dedication to The Hive and what we do that we had to get her onboard. Nadine offers a unique perspective as she has been on the client journey and experienced it first hand. Her practice management background provides a wealth of knowledge when it comes to administration, systems, processes, planning and building a team.
Nadine’s highly organised nature means she’s the perfect person to oversee our Operations and stay in the loop with all the many things The Hive has going on.